By: Denise Keiser AFC®, Director of Training
I grew up in the Great Lakes region, in the small town of Hillsdale, Michigan. You’ll find my hometown if you raise your hand and point to the bottom of the middle of your palm. Like many families in the Midwest, we lived frugally, growing our food, and…
By: Cynthia Campbell, MBA, MEd, CUDE, Chief Operating Officer
Deciding whether to stay in a current job or move on to new opportunities is one of the most challenging decisions professionals face. It’s a choice that impacts not only our careers but our…
By: Cynthia Campbell, MBA, MEd, CUDE, Chief Operating Officer
In April 2024, HR professionals came to Tampa, Florida, to learn and network at America’s Credit Union’s HR and Organizational Development conference. It was my first time attending an HR conference, let alone…
By: Cynthia Campbell, MBA, MEd, CUDE, Chief Operating Officer
We have probably all heard the phrase, “You have to do the work,” from a personal trainer, a therapist, or a spiritual advisor at some point in our lives, but what does it actually mean? A personal trainer might use this phrase to emphasize the importance of consistently…
By: Cynthia Campbell, MBA, MEd, CUDE, Chief Operating Officer
As a Chicago gal living in Oklahoma for over 13 years, I have learned a few things about farming. For example, as a girl growing up in a big city, I called every bovine a cow. However, now, I am a “country girl wanna-be” who knows…
By: Cynthia Campbell, MBA, MEd, CUDE, Chief Operating Officer
I am a lifelong learner and I have embraced photography classes, yoga certifications, and human resource certifications in the last few years but when my partner, Troy, asked me to sign up for an improv class I froze inside. Just the sound of it made me…
By: Cynthia Campbell, MBA, MEd, CUDE, Chief Operating Officer
Being an HR Executive during the pandemic and the subsequent “great resignation” has been a crazy journey, to say the least. I have learned more about HR law than in any years previous because of special COVID rules, but more importantly, I have learned so much about people. I have learned that the pandemic helped people focus on…
By: Cynthia Campbell, MBA, MEd, CUDE, Chief Operating Officer
Getting someone’s name correct is critically important. We know that a person’s name is part of their identity. It differentiates them from others. If we are to create a positive and productive work environment, it starts with us knowing and using each other’s names correctly. You may be reading this, thinking…
By: Cynthia Campbell, MBA, MEd, CUDE, Chief Operating Officer
“You are a singular manifestation of a cosmic unfolding and within you there is unrivaled individuality.” When I post quotes like this one from Michael Beckwith on LinkedIn, I have gotten DMs asking me why I post such “woo woo” things on this platform. After all, this is a business…
By: Cynthia Campbell, MBA, MEd, CUDE, Chief Operating Officer
Sometimes a little guilt can come with spending a workday enjoying the Oklahoma sun, the beauty of a golf course, and great credit union friends. However, there are important lessons to be learned on the golf course too, here are my “take aways” from this tournament….
By: Lindsey Deinhardt, Director of Organizational Development
If you are curious about the life of a working mom during a pandemic—here it is… Remote learning. Working from home. Snacking. Managing simultaneous virtual meetings. Monitoring screen time. Multitasking. Snacking. Sharing funny stories on…
By: Cynthia Campbell, MBA, MEd, CUDE, Chief Operating Officer
February is Black History month and the best way credit unions can celebrate is by designing their business models to help create economic equality. The first step is admitting we have a problem. The Joint Economic Committee released a report called…
By: Denise Keiser AFC®, Counseling Programs Manager
It’s not enough that money problems stress employees out, all of the time. Employee concerns about money also lower productivity while on the job and often increase the likelihood that employees will miss work. Money woes also account for…
By: Jenna Allen, HR Manager
Over the years, more and more companies are starting to offer their employees the option to work remotely. This gives employees more flexibility, eliminates commute time and the stress that comes with it, and allows employees to be more efficient with their time. Although we have…